> For the complete documentation index, see [llms.txt](https://docs.kindx.org/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.kindx.org/solutions-by-product/crm/household-roles.md).

# Household Roles

Household roles in Salesforce Nonprofit Cloud are a way to categorize the different members of a household who may be involved with your nonprofit. This can include donors, volunteers, beneficiaries, and other stakeholders.

Some of the most common household roles include:

* **Decision Maker:** The person who makes the primary decisions about giving to and volunteering with your nonprofit.
* **Influencer:** Someone who influences the decision maker's giving and volunteering decisions.
* **Member:** A household member who may be involved with your nonprofit in some way but does not have a decision-making or influencing role.
* **Employee:** Someone who works for your nonprofit.

<figure><img src="https://lh7-us.googleusercontent.com/0tTTOUtpPraJl0Jydz3rdKBrcQVm2rnU-mVu230joLuxTVCoFuJRu7690zfPlcnGFQn-mhusDW1bjfkKxdhEBRG0xu97Tg828dRqkoQwllrLNICEAMtIRi-dFL9hltLfVNE7oixzYO9WFTFX3jSVCgs" alt=""><figcaption></figcaption></figure>

The data model below represents the roles of the individuals in the household account "Jones Family." Who is the decision maker, who is the influencer, etc.?

<figure><img src="https://lh7-us.googleusercontent.com/oqgdbopcC2KvKnkGxIwb3Zi6IigXXj-bKY2apMfhEm1ORWaPxwxt6JkM5TLJvPic9OPV7a1eT2FAx7cinCQHROjbYEkDEixSSQ2SI0aewwv-HFSEuwEI2c3R6eRvlnzUxuxI1uV-dwkdbrvAl54-EtE" alt=""><figcaption></figcaption></figure>

The relationships between the individual contacts are as follows:

* Micheal Jones is the husband of Mary Jones and the father of David Jones and Susan Jones.
* Mary Jones is the wife of Michael Jones and the mother of David Jones and Susan Jones.
* David Jones is the son of Michael Jones and Mary Jones and the brother of Susan Jones.
* Susan  Jones is the daughter of Michael Jones and Mary Jones and the sister of David Jones.

You can also create custom household roles to fit your organization's specific needs. For example, you might want to create a role for "major donor," “recipient,” “parent,” "Volunteer,” “caregiver,” or "Board member."

<br>

<br>

<br>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.kindx.org/solutions-by-product/crm/household-roles.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
