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KindX DOCS
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  • KindX Project!
  • OVERVIEW
    • What is KindX?
      • Why?
      • Why Salesforce?
    • Slack - your Digital HQ!
      • What is Slack?
      • Creating Slack channels
      • Message in channel
      • Customize notifications
      • Create clips in Slack
      • Add people to a channel
      • Schedule messages
      • Direct message
      • Browse channels
      • Use huddles in Slack
      • Canvas in Slack
    • Salesforce - your data source!
      • Why Use Salesforce?
      • Nonprofit Cloud Demo
      • Program Management
      • Case Management
      • Grantmaking
      • Salesforce Chatter
    • Dashboards and Reports
    • KPIs and Analytics
    • Customizations
  • SOLUTIONS BY PRODUCT
    • CRM
      • What is CRM?
      • Who is CRM for?
      • Contact record
      • Households
        • Brown household (Example 2)
      • Household Roles
      • Why Households?
      • Relationships with Accounts
        • Account Contact Relationship
      • Account-Account Relationship
      • Relationship with Accounts
      • Party Role Relationship
      • Contact-Contact Relationships
      • Personalization
        • Email Templates
      • Not using a CRM might loose you money
      • Contact With a Single Relationship
    • Fundraising
      • Peer-to-peer
      • Fundraising Pages
      • Text to Donate
      • Event Ticketing
      • Live Display
      • Frictionless Fundraising
    • Recurring Donor
    • Case Management
    • Operations
      • Automations
        • Send Birthday emails
    • Board
    • Marketing
    • Events
    • Service and Case Management
    • Donors
      • Donor management
      • Acquire donors
      • Donor 360
      • Donor segmentation
      • "RFM" - donor segmentation
      • Donor engagement
      • Personalization
      • Fundraising Pages
      • Frictionless Fundraising
      • Event Ticketing
    • Program Management
    • Project Management
    • Volunteer Management
    • Grant making
    • Finance and Accounting
    • Grants - Inbound
    • Grants - Outbound
    • Outcome Management
    • AI / GPT
      • GPT
      • GPT - Terminology
      • Generative meaning
      • Chat GPT - use cases
      • GPT - Privacy
      • Using AI
      • Photoshop Generative Fill
      • Generative AI and creative arms race
    • Dashboards & KPI's
      • CEO's Ops Dashboard
      • CEO's Time Machine Dashboard
      • Driving Success Dashboard
      • Donor Dashboards
      • Giving Range This Year
      • Household Gifts This Year
      • Campaign ROI Analysis
      • Revenue Trend over Years
      • Opportunity Pipeline-Stage
      • Organization Gifts This Year
      • Payments Due Next 30days
      • Opp. Pipeline by Campaign
      • 10% Increase Projection
      • Donors Report (SYBUNT)
      • Donation %change this year
    • Data Management
      • Data Security
      • Data Compliance
    • Integrations
  • SOLUTIONS BY ROLE
    • Survey for nonprofits
    • 🧑Nonprofit Org Chart
    • 👩‍💻For CEO's
      • My Ops Dashboard
      • My Time Machine Dashboard
    • 🧑‍🏫For Fundraising Mangers
      • 10 ways to leverage CRM today!
      • Driving Success Dashboard
      • Donors Report (SYBUNT)
    • 🧖‍♂️Admin Dashboards
  • GET STARTED
    • ✳️Ready to Start
    • Get Started - Questionaire
    • Salesforce is a platform
    • You Might Need Expert Help
    • KindX Operating System!
      • Nonprofit success roadmap
      • Digital strategy
      • Data Enrichment
      • Collaboration
      • Automations
        • Process automations
      • Access data on the go
    • Volunteer with KindCause.org
  • Tools
    • CRM
    • Email an Calendar
    • Collaboration tools
    • Project mangement
    • Online documentation
    • Screen Recording
    • Web conferencing
  • Glossary
  • AI
    • Generative AI
  • Salesforce
    • Access Controls
    • Salesforce enablement
      • In-App Guidance
  • Nonprofits
    • Fundraising
      • High Touch fundraising
      • Mass Market Fundraising
      • Soft credits
      • Commitments
      • Donor segmentation
      • Gift types
      • Fundraising operations
  • About
    • CFOsquared, Inc.
    • KindCause.org
    • Pledge 1%
    • Products
      • Google Workspace
      • Microsoft 365
      • Loom
  • ⚡Quickstart guide
    • Introduction
  • Page 1
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  1. SOLUTIONS BY PRODUCT
  2. Donors

Donor 360

Last updated 1 year ago

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A single view of the donor's profile means having all the important information about a donor in one place. It's like having a comprehensive snapshot of the donor's details and interactions with your nonprofit. Here's an explanation in non-technical terms:

Imagine you have a folder that contains everything you need to know about a specific donor. This folder includes not only basic information like their name, contact details, and address but also additional details that help you understand them better.

In this single view of the donor's profile, you can see if there are other people in their household who are also connected to your nonprofit. This is important because it helps you understand the broader relationships within the donor's family or network, which can influence their involvement and support.

You can also track their interactions with your organization, such as attending events, volunteering, or participating in campaigns. This gives you insights into their level of engagement and helps you tailor your communication and engagement strategies accordingly.

Furthermore, the single view includes information about any ongoing cases or projects related to the donor. For example, if the donor has a specific goal or objective they want to support, you can document and track that information in their profile.

Additionally, you can keep notes and documents related to the donor within this view. These can include any important discussions, preferences, or specific instructions they have shared with your team. It helps ensure that everyone involved in engaging with the donor has access to the relevant information.

Activities and financial accounts are also part of the single view. You can track the donor's financial contributions, donations, and any relevant financial information. This provides a holistic picture of their financial support and helps you monitor their giving patterns.

Having all this information in one place makes it easier for your team to understand the donor's history, preferences, and engagement with your organization. It streamlines communication, ensures consistent interactions, and enables you to provide personalized experiences that resonate with the donor.

In summary, a single view of the donor's profile allows you to have a comprehensive understanding of the donor, including household connections, interactions, ongoing cases, goals, notes, documents, activities, and financial accounts. It helps you build stronger relationships, personalize your communication, and ultimately enhance the donor's experience with your nonprofit.